On Friday, September 12, the Canadian Union of Postal Workers (CUPW) has issued a press statement announcing their decision to cease delivering Commercial Flyers, effective Monday at 12:01 PM
Neighbourhood Mail (unaddressed admail) will not be delivered and anything in our plants is being held as of Friday September 12.
Ongoing and extended labour uncertainty continues
We are currently evaluating our options. As soon as we have additional information, we will share the details, so you can make informed business decisions.
Please visit the Canada Post website for Negotiations Updates and/or by pasting this link in your web browser:
https://www.canadapost-postescanada.ca/cpc/en/our-company/news-and-media/corporate-news/negotiations-list.page
- Canada Post is unable to refund any payments made by credit card at this time.
Agents must cancel a Statement of Mailing (SOM) or a Manifest themselves ( within 24-48 hours) by visiting www.canadapost.ca/cancel
Important:
If the SOM or Manifest is not cancelled before the charge is applied to the credit card, we will not be able to issue a refund—neither to the credit card nor to the account
For support, please call our Billing Department at 1-800-267-7651
Statement of Mailing: please ensure you input your first and last name in the reference line when creating a statement of mailing with Canada Post. All orders are paid by credit card only and your statement of mailing is your receipt. We encourage you keep a copy of it for tax purposes.
- Why Direct Mail?
92% of Canadians say they read direct mail and 79% of Canadians save Direct Mail received in their mailbox.
A single direct mail piece can live well beyond the day of delivery. When people receive a relevant item in the mail, they’ll keep it, display it, and even share it with others. That makes direct mail an ideal channel for building repeat and referral business. Top agents use it throughout the year to tell their story and keep their brand awareness strong. Please download content below on Marketing Solutions for Real Estate.
- How do I get the 40% Discount on Canada Post Neighbourhood Mail?
REMAX affiliates may use one of the REMAX Approved Suppliers that are Partners of Canada Post to receive their 40% discount off Neighbourhood Mail postage rates.
On the Canada Post MaxShop page, go to Canadian Suppliers/Direct Mail Suppliers and click on the preferred supplier of your choosing. These approved suppliers offer turn-key solutions to help REMAX affiliates save time and money while growing your business.
Approved suppliers:
PBI-Printing by Innovation Inc.
- remax@pbiinc.ca
Postnow
- remax@postnow.ca
telephone# 1-866-306-2375
Staples Canada
- emerson.deoliveira@staples.ca
Xpressdocs Print & Direct Mail Marketing (Taradel)
- remax@snapadmail.canadapost.ca
- Frequently Asked Questions
Please download our FAQ document below.
- How to Send Personalized Mail (Addressed mail)
Canada Post Approved Suppliers bolded above offer turnkey solutions and will apply the REMAX discount for Personalized Mail.
Canada Post Support Numbers
- Contact our technical support help desk, available 24/7
1-877-376-1212
- For Customer Service regarding your mailing
1-866-757-5480
- For Order Cancellation & Invoice Issues, call 1-800-267-7651 and have your SOM (statement of mailing for reference)
IMPORTANT: You will be prompted to key in your customer number when you call any of the phone numbers above.
